Customer Reviews

Happy with all their support and help

I was having trouble with my ignition switch. (it would not turn off) when I dropped it off the service advisor told me that it may be up to 8 days before they could look at it... 8 day later they told me it needed a new ignition switch.. and that the item was back ordered and estimated delivery was mid April. I ask if there was any other alternative... possibly in stock at another dealer ship, or aftermarket. I ask for the part number.. I found several on my own in about 15 minutes. so, I picked the truck up an brought it elsewhere to have the work done... i paid over $300 for an oil change and diagnostic fee and $970.00 for a rental pickup to cover for this vehicle while it sit in the parking lot.

I was very satisfied with my experience with Turner Chevrolet. I was notified when they looked at my vehicle. Explained to me about what was wrong. Justin was a very nice guy.

I was met when I drive up by Justin Pittman and he took some pictures of the vehicle and after a short conversation on what was to be done plus software updates, he took the vehicle. I waited in the lobby and talked to my former salesman TJ and truck was ready under an hour when the text came through and Justin came to get me. I paid and emailed me the receipt and I was on my way. He had a recommendation on the next service time. Good service and nice people. Thanks

The service was adequate but I wish it was more like how they used to be when someone meet me at my car when I pulled into the bay and greeted me. Instead I have to walk in and wait for someone to notice me.

We found Nick to be helpful and knowledgeable. On the other hand the office staff seemed a bit unorganized. An offer sheet had errors and when we picked up the vehicle our file was “lost” taking unnecessary time to complete the cash payment and obtain the temporary license tag.

T j Robert’s and David Méndez and Marc were All very helpful and Professional in helping me purchase my New Chevy Colorado Z7 1 truck. This has been an Excellent experience!!!!

It was great & work completed in a very timely manner.

Were very helpful and professional and kept me informed on all aspects of the work on my vehicle.

This is our 3rd time getting a vehicle at this dealership and every time the service is #1 we tell anyone who asks about this place .We thank you for allowing us to be able to drive away to our next journey with our new vehicle. The staff is wonderful and accurate and fast -Brian, the Finance manager and Mr. Marc are awesome thank you again

The team went way out if their way to find this suburban for me , then the delivery and set up was done exceptional TJ filled me in on all the things needed to properly operate the vehicle. The Turner Team was excellent.

Very nice people

Went in for a check engine light. The mechanic determined it was a loose ground connector on a sensor. The vehicle did have extended warranty but they would only pay for 1.5 hours of labor plus the 1 hour diagnostic fee. Warranty advised the dealer was overcharging on labor since they were charging 4 hours of labor to re solder the sensor connector. The overall turn around time was good just felt I was over charged.

Service representatives were courteous, friendly and efficient.

Received an oil change and tires rotation. Everyone was professional.

The help was awesome from JD the sales team and Marc in financial.

Always a pleasure dealing with Turner.

Took my car in for emissions test. Was in and out in no time at all. Staff is very nice and ready to help wherever they can. Very pleased with the service. I ,

It was a great experience and will buy there again for sure!

Routine oil change