Confirmed Service Customer
Went in for a check engine light. The mechanic determined it was a loose ground connector on a sensor. The vehicle did have extended warranty but they would only pay for 1.5 hours of labor plus the 1 hour diagnostic fee. Warranty advised the dealer was overcharging on labor since they were charging 4 hours of labor to re solder the sensor connector. The overall turn around time was good just felt I was over charged.
Fidiel S.
Crosby,
TX
Business Response
Hi Fidiel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 962-9180 when you have a chance. Thank you, and we look forward to hearing from you.
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