202 Reviews Found
Confirmed Service Customer
Went in for a check engine light. The mechanic determined it was a loose ground connector on a sensor. The vehicle did have extended warranty but they would only pay for 1.5 hours of labor plus the 1 hour diagnostic fee. Warranty advised the dealer was overcharging on labor since they were charging 4 hours of labor to re solder the sensor connector. The overall turn around time was good just felt I was over charged.
Fidiel S.
Crosby
Business Response
Hi Fidiel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 962-9180 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Service representatives were courteous, friendly and efficient.
Charlotte A.
HOUSTON
Business Response
Hi Charlotte, thank you for your kind review; we are happy to pass along your comments to the team here at Turner Chevrolet! We hope you have a great day!
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Confirmed Service Customer
Received an oil change and tires rotation. Everyone was professional.
Curtis R.
Crosby
Business Response
Hi Curtis, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
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Confirmed Sales Customer
The help was awesome from JD the sales team and Marc in financial.
Nathan W.
Liberty
Business Response
Hi Nathan, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
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Business Response
Hi Byron, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Took my car in for emissions test. Was in and out in no time at all. Staff is very nice and ready to help wherever they can. Very pleased with the service. I ,
Kathryn H.
HOUSTON
Business Response
Hello Kathryn, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
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Confirmed Sales Customer
It was a great experience and will buy there again for sure!
Troy T.
Crosby
Business Response
Hi Troy, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello Jack, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Very professional, perfectly low pressure. Everyone we dealt with was sincerely friendly, open, and genuine. Been buying cars for 50 years. This was the best experience ever. To top it off, I know from talking to other dealers we received a very competitive deal.
James A.
Houston
Business Response
Hi James, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
My experience was awesome. They came to my home, picked up my vehicle while I was at work. serviced My vehicle gave me all of my specs of what was needed on the vehicle. I was able to make the payment over the internet, and they brought the vehicle back to the home place my keys in my garage without any incident to occur. Great job, awesome job. Mind blowing.
Joshua C.
HOUSTON
Business Response
Hi Joshua, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!
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Confirmed Sales Customer
Turner is always great when looking to buy a vehicle.
Katie M.
Crosby
Business Response
Hi Katie, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Very comfortable and relaxed environment. Everyone was respectful and accommodating.
Gilbert S.
Baytown
Business Response
Hi Gilbert, we want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!
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Confirmed Service Customer
Justin had good communication and delivered repairs ahead of time
Jon S.
LIBERTY
Business Response
Hi Jon, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
My schedule oil change Appointment was @9am my service wasnāt done until 11:34am. The hours on the waiting time was not acceptable. I wasnāt able to make it to my 11:15am doctors appointment. Then my service was $108 which is not understandable because I can attend Walmart and have a better deal. Doing the exact thing Turner Chevrolet has done. And I can come out way cheaper. As into me waiting long I should have received some type of extra discount for the long wait just for an oil change. My service wasnāt satisfied. This isnāt the first time Iāve had to wait long hours when I can attend another shop a get better deals an quick on the go.
Antoinette G.
HOUSTON
Business Response
Hello Antoinette, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 962-9180 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi James, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
There personal worked hard to get me the deal I could live with with no pushing sale tactics.
Roy C.
Wallisville
Business Response
Hello Roy, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Scott, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
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Business Response
Hi William, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!
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Business Response
Hi Stephanie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi Jose, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.