203 Reviews Found
Business Response
Hi Jose, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi Rodney, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Was having a overheating issue with truck the day after I took delivery and brought it back to dealership. They immediately took to service where they promptly began trying to figure it out. After several hours they had issue you solved and had me back on the road. Service after the sale is most important. They all did a great job
Max B.
Crosby
Business Response
Hi Max, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Colton, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
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Confirmed Sales Customer
payment was more complicated than it should be. I paid cash, Turner Chev would not take a check or debit card. I had to go to my bank the next day and get a cashiers check, cost $10, then take it to the dealer to complete the sale. I should not have to pay to pay.
Harry H.
Crosby
Business Response
Hi Harry, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 962-9180 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Time proposed for the service seemed longer than expected but it was completed slightly ahead of the promised time. Floor mats ordered by me from GM were installed for me.
Walter S.
Houston
Business Response
Hi Walter, we're glad you had such a wonderful experience with us! Thank you again for the great review!
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Confirmed Sales Customer
Everyone at the dealership very professional and curious during the purchase of my vehicle.
Richard M.
Crosby
Business Response
Hi Richard, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Great experience with the team at Turner! They made the while process quick and easy.
Jerry M.
The Woodlands
Business Response
Hello Jerry, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
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Confirmed Service Customer
Fast service , recalls were taken care of quickly
Daniel S.
Crosby
Business Response
Hi Daniel, it is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
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Business Response
Hi Sofia, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!
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Business Response
Hi William, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Happy with all their support and help
Maricrus A.
Rio Grande City
Business Response
Hi Maricrus, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Service Customer
I was having trouble with my ignition switch. (it would not turn off) when I dropped it off the service advisor told me that it may be up to 8 days before they could look at it... 8 day later they told me it needed a new ignition switch.. and that the item was back ordered and estimated delivery was mid April. I ask if there was any other alternative... possibly in stock at another dealer ship, or aftermarket. I ask for the part number.. I found several on my own in about 15 minutes. so, I picked the truck up an brought it elsewhere to have the work done... i paid over $300 for an oil change and diagnostic fee and $970.00 for a rental pickup to cover for this vehicle while it sit in the parking lot.
Dean V.
Houston
Business Response
Hi Dean, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 962-9180 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
I was very satisfied with my experience with Turner Chevrolet. I was notified when they looked at my vehicle. Explained to me about what was wrong. Justin was a very nice guy.
Pam N.
Huffman
Business Response
Hi Pam, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I was met when I drive up by Justin Pittman and he took some pictures of the vehicle and after a short conversation on what was to be done plus software updates, he took the vehicle. I waited in the lobby and talked to my former salesman TJ and truck was ready under an hour when the text came through and Justin came to get me. I paid and emailed me the receipt and I was on my way. He had a recommendation on the next service time. Good service and nice people. Thanks
Gilbert H.
Pasadena
Business Response
Hi Gilbert, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The service was adequate but I wish it was more like how they used to be when someone meet me at my car when I pulled into the bay and greeted me. Instead I have to walk in and wait for someone to notice me.
Melody S.
Crosby
Business Response
Hi Melody, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to us at (281) 962-9180 so we may identify ways to improve your experience.
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Confirmed Sales Customer
We found Nick to be helpful and knowledgeable. On the other hand the office staff seemed a bit unorganized. An offer sheet had errors and when we picked up the vehicle our file was ālostā taking unnecessary time to complete the cash payment and obtain the temporary license tag.
Walter S.
Houston
Business Response
Hi Walter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
T j Robertās and David MĆ©ndez and Marc were All very helpful and Professional in helping me purchase my New Chevy Colorado Z7 1 truck. This has been an Excellent experience!!!!
Terry W.
Highlands
Business Response
Hi Terry, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
It was great & work completed in a very timely manner.
Beverly G.
Dayton
Business Response
Hi Beverly, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Were very helpful and professional and kept me informed on all aspects of the work on my vehicle.
Robert M.
Crosby
Business Response
Hi Robert, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.