209 Reviews Found
Confirmed Service Customer
I was the 4th car to arrive at dealership at 7:45am and the entrance was still locked. I told the service person give oil change, rotate tire and repair rear tire( losing air). 2 1/2 hrs later and the last person to leaving, over $130 for a oil change. The tire was not fixed( this is the 2nd time).Not good.
Paul S.
HOUSTON
Business Response
Hi Paul, we regret to hear that your recent experience was anything less than exceptional. Please contact us at (281) 962-9180 so we can work with you to make this right.
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Confirmed Service Customer
Your people were very professional and friendly I appreciated that but were unable to help me. My paint on my 2016 suburban is failing . I keep my vehicle in the carport and take very good care of it, itļæ½ļæ½ļæ½s very very disappointing to see the paint looking so sad.
Carol F.
Crosby
Business Response
Hello Carol, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 962-9180 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Business Response
Hello David, we are glad we could help! We hope to see you soon!
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Business Response
Hi Kenneth, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
The sales representative was very good. He listened to my wants, needs, and concerns.
Sylvia S.
HOUSTON
Business Response
Hi Sylvia, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Had a great encounter and made sure I was well taken care of !!!!
Calandria Y.
Houston
Business Response
Hello Calandria, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Upon going for a update/recall I was under the impression that GM gave me a 1st time complimentary service to find out that I had tonpay for it
Leroy R.
houston
Business Response
Hello Leroy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Repairs were done while I waited. I was able to make an appointment. The dealership and service department treated me like a king.
John B.
HOUSTON
Business Response
Hello John, your satisfaction is important to us, so we want to sincerely thank you for choosing Turner Chevrolet and we hope to see you again soon! If you're ever in need of more help, please let us know. Until the next time we meet, take care!
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Confirmed Service Customer
Clay communicated accurate and timely updates. Issue with speaker diagnosed and repaired.
Jon S.
LIBERTY
Business Response
Hi Jon! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
The team at Turner Chevrolet always takes care of every need we have!
Carli B.
HIGHLANDS
Business Response
Hi Carli, wee appreciate your positive review about your recent experience with us! Thank you again for choosing Turner Chevrolet and we hope to see you again.
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Confirmed Sales Customer
Very friendly and helpful throughout the entire process. TJ did a great job of keeping me informed.
Gilbert S.
BAYTOWN
Business Response
Hi Gilbert, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
The experience was very nice, the seller took care of every detail so that I could have my car and the purchase was successful.
Melany N.
CROSBY
Business Response
Hi Melany, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Went very well. Just took longer than I anticipated.
Paul G.
BAYTOWN
Business Response
Hi Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi Hiram, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi Roy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Fast, friendly, affordable service. Great value for the money.
Paul K.
FRIENDSWOOD
Business Response
Hi Paul, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
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Confirmed Service Customer
I had a hard time scheduling an appointment during my available times. The online scheduling did not work. I did arrive early, but was told there was someone in front of me so it would be awhile. I knew it would possibly be a little bit because I was early. I did have an appt for 3:30. I was there over an hour. I'm not sure if this is normal for a normal oil change.
Janie L.
CROSBY
Business Response
Hi Janie, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 962-9180 so we can discuss your experience further. We look forward to hearing from you.
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Confirmed Sales Customer
David and JD were amazing! They made buying this car an amazing experience! They both went above and beyond to make the deal happen while getting me a great deal! Itļæ½ļæ½ļæ½s a blessing for sure!!
Jennifer R.
CROSBY
Business Response
Hi Jennifer, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
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Business Response
Hi Martin, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Correspondence with Mr. Petter and Marisa went well. The negative for me was the truck was in the shop for two weeks for a gearshift control module issue.
Donald M.
HOUSTON
Business Response
Hello Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!