Confirmed Service Customer
Normas,y when I just drop in for like change and tire rotation I am in and out in less than an hour. I decided to plan better and actually made an appointment. Took over 2 hours! No updates nothing the entire time and absolutely no explanation for why it took so long. The service manager was sympathetic and kind enough to met one of his employees run me to pick up my dog from groomers before they closed and gave me a discount. He agreed it was excessive.
Mary M.
CROSBY,
TX
Business Response
Hi Mary, we regret to hear that your experience with us was not a more positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Turner Chevrolet (281) 962-9180
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